Booking your installation
Once an estimate is accepted and details discussed, the project is firmly booked at the mutually agreed upon date. Please note that stairs & railing installations are in high demand and that your project may be booked months in advance.
Every stair/railing project is custom and during this time we will obtain the custom materials for your project, order custom stain matching (to your existing or new floors/rails) and perform the wood staining and clear coating (sometimes done prior to the stair installation, depending on the project).
If you prefer to do the staining by yourself or at a later date, we can install the unstained/unfinished stair threads and railings.
Prior to installation
For flooring installations, removal of the old flooring (carpet, hardwood, tile, etc.) and baseboards/trim is discussed during the booking stage and can be performed by us or by the owner.
If done by the owner, the old flooring has to be completely removed well ahead of flooring installation otherwise your flooring installation may be postponed. It is the owners responsibility to remove all of the furniture from the room and ensure that the floors are clear of any debris.
Failure to do this will result in additional costs added to your estimate and the delay of your installation project. For stairs/railing installations, typically no prep work is required by the owner. Your custom stairs can be installed within 2-4 days (depending on the size of the project).
Feeling handy?
We provide a complete range of materials for your DIY project, including stair caps, posts, railings, spindles, and even screws. Whether you need some or all the supplies, we’re here to support your renovation efforts!
Feeling handy?
We provide a complete range of materials for your DIY project, including stair caps, posts, railings, spindles, and even screws. Whether you need some or all the supplies, we’re here to support your renovation efforts!